Dena James
A proactive manager with 30 years of turning first impressions into lasting relationships.
I've spent three decades helping companies grow through creative and people-first strategies. I've built CRM systems from the ground up, led teams of fourteen, and shaped the brand of a luxury home builder.
I'm resourceful and creative, and I do my best work when I'm trusted to take initiative and lead. My background spans management, hospitality, marketing, and real estate. I welcome variety and a good challenge, and I make sure every guest, buyer, and client feels genuinely taken care of.
I'm open to a range of roles where I can lead, organize, and connect with people.
Property Management
Maintenance coordination, tenant relations, inspections, leasing, and keeping properties presented at their best.
Real Estate Marketing
Listing content, photography & drone video, social media, brand collateral, and strategic campaigns that get attention.
Management & Operations
Team leadership, budgets, scheduling, events, and building the processes that keep a business running smoothly.
Resort Manager
Mar 2025 – Mar 2026Led the front desk team on reservations, guest check-in, and database management. Handled scheduling and customer service, and assisted with grounds and pool maintenance, retail merchandising, and inventory tracking.
Drone Pilot · Photographer · Marketing
Sept 2024 – Sept 2025Marketed real estate listings for Realtors using photography and drone video — filming, editing, and creating content. FAA-licensed drone pilot.
Marketing Manager
Sept 2022 – Jun 2024Owned the marketing and communications strategy — digital marketing, media buying, and vendor partnerships. Created and managed the annual marketing and sales budget, and led public and media relations while building content and reputation across social channels.
Realtor · Designer · Property Manager
Aug 2019 – Sept 2022Sold real estate, guided homebuyers through interior selections, and worked alongside construction teams for cohesive design. Managed tenant and owner maintenance requests end to end — approvals, budgets, contractors, and timely resolutions. Handled listings, showings, lease agreements, and move-in/move-out inspections.
Sales & Information Center Manager
Apr 2003 – Dec 2011Oversaw daily operations, sales, and property management for two Sales & Information Centers. Built and implemented a customer CRM to track leads, and supervised and trained a team of 14 on selling techniques and customer service. Organized meetings with division presidents, homebuilders, and Realtors to keep every stakeholder informed on new developments and market trends.
Core strengths
Marketing & brand
Credentials
- FL Real Estate License
- FAA-Licensed Drone Pilot
- NASM Certified Personal Trainer (in progress)
Software
Adobe Photoshop · Premiere Pro · Acrobat · Microsoft Office Suite · Salesforce · DocuSign · Google Analytics · Instagram · Facebook · LinkedIn · TikTok